Questions people have asked before...

I'm a novice/maker/expert; is the Boldport Club right for me?

The projects that we create do not target any specific level of expertise or audiences. We aim to create projects that could potentially be interesting to anyone, although they are not of the 'learn electronics / how to solder' kind (many of those exist elsewhere). Some projects are very easy while some would be challenging even for the experienced. As long as you're willing to ask, learn, explore, discover, try, and quite possibly fail at the process, you'll be fine and in good company. If you're a complete novice, it would probably be best to have someone experienced help with some projects. We have a large community on our Slack group and there's always quick help waiting there.

I want to gift a membership but I'm not quite sure that the person will enjoy it. What do you think?

That's really hard to answer. Does the answer above seem to describe that person reasonably well? If so, that's a good indication. Our projects do not normally require advanced equipment or other electronics that a hobbyist/maker/engineer wouldn't already have. If we haven't shipped anything yet and you'd like to cancel the membership then get in touch and we'll see what we can do.

Do you have a monthly subscription option?

Yes! We've added that option in April '18.

May I buy a project from the shop without being a member?

Nope. The shop is a benefit for active members. Shipping isn't included in the price and is delivered with the regularly scheduled project.

I don't want the subscription to automatically renew; is that possible?

Easy. Sign up gifting the subscription to yourself and choose for it not to renew. Or, cancel the subscription right after signing up. The shipments that you paid for will go out as scheduled but you won't be re-billed after that. That, however, has the disadvantage of you not having an active membership which means that you won't be able to purchase items from the shop after the cancellation. You will get a notification email the day before each renewal, so you always have a chance to cancel then.

I placed an order of additional kits at the shop; when will those be shipped?

We ship shop orders with the next scheduled subscription shipment. That happens between the 10th and the 15th of each month. If there's ever a need to ship an item before that, get in touch and we'll see what we can do about it.

Some projects at the shop are out of stock; will you make more?

No plans for that. We make batches of projects every month and what we don't ship to members goes to the shop until stock is exhausted. If we do end up making a similar project (a variant), it would be somewhat different than what members got.

How do I access the Slack group?

Our Slack group is a major benefit of the membership. You should have received an invite when you joined; if you hadn't, please get in touch. If you're no longer an active member then your access to Slack will be disabled after about three months after your last shipment.

I've just missed the cut-off; can I still get this month's project?

Get in touch with us to ask. As long as we haven't shipped the projects (typically happens between the 10th and 15th of the month) we can change your subscription so that you get it.

I'd like a different project than the next one that's coming up; may I replace it with one from the shop?

No. Previous projects can be purchased from the shop and will be delivered with the next scheduled shipment. Each month we create a new project, each focusing on a different aspect of electronics design, so over at least three months you'll get a set of very different projects that provide varied experiences. Replacing projects goes against the subscription model we adopted. We ship the same project to everyone. This also helps us with long term stock planning and lowering our admin costs.

I don't want to get the next kit; can you skip it?

No. The subscription model allows us to plan ahead; skipping projects on-demand isn't part of that model. Through your admin console you're able to skip a renewal, which is a three- or twelve-month pause. There is no way to skip just one project.

The project arrived! It's lovely. But it is missing a component :( What's the plan?

Sorry about that! We do our best for that not to happen. Email us to let us know and we'll sort it out as soon as possible.

Can I have a discount? Do you have a referral programme?

No and nope. But we do have a student discount programme!

I'm no longer a member but I keep getting your emails. WTF?

We don't remove people from the email list when they cancel the membership. To stop getting emails from us just unsubscribe using the link at the bottom of the email.